Contact DoxDox IPTV

Obtain DoxDox IPTV support for setup, billing, or channel requests. Our welcoming team is available 24/7 via our Contact page or email.

Contact Support

Get in touch with our team through the form below. We typically respond in 2–8 hours.

Open Contact Form

Live Chat

Prefer chatting? Utilize the chat widget when accessible. If not online, email us.

Start a Request

Help & Guides

Check Installation for device setup and troubleshooting resources.

View Installation

Get in touch

General Inquiry

Need assistance with setup, billing, or services? Reach out.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Receive suggestions, handle arrangements, or clarify payment issues.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Pick a category to receive personalized support and quick links.

Setup & Installation

Detailed walkthroughs for Smart TV, Firestick, Android, iOS, MAG, and other platforms.

Billing & Payments

Payment invoices, receipts, and issues resolved. We implement secure Stripe checkout.

Technical Issues

Do you have questions about buffering, EPG, or apps? We can assist.

Channel Requests

Need information about a channel or location? Inform us, and we’ll confirm availability.

Account & Activation

Didn’t obtain your activation email or credentials? We will verify and resend promptly.

Apps & Compatibility

Find the best IPTV software and ideal settings suited for your device.

Frequently Asked Questions

Swift solutions to typical questions about support, configuration, billing, devices.

We ask that you share your device model, app, plan, and a concise summary of the problem or request. For setup guidance, visit Installation Guide or utilize request form.

Examine your spam or junk folder. If it remains absent, contact support and we will quickly resend it.

Indeed, there are extra connections offered as optional features. Please inquire with sales for further information, or see plans.

Check out our Installation page for comprehensive guidance on Firestick and additional devices.

We invite you to examine our Refund Policy regarding eligibility, timelines, and submission guidelines.

When it comes to Smart TVs, Smart IPTV and IPTV Smarters are great options. For Android, TiviMate and IPTV Smarters work well. On iOS, GSE Smart IPTV and IPTV Smarters are suitable choices. Check out our Installation guide for recommended apps.

To ensure the best experience, use a connection exceeding 30 Mbps, switch to 5GHz Wi-Fi or Ethernet, enable hardware acceleration, and expand buffer size. See network optimization tips.

Within your app's configuration, apply the refresh or reload feature for the playlist and EPG. If required, eliminate and reintroduce your M3U and EPG URLs. Check troubleshooting.

We welcome major cards processed via Stripe. Review choices on our Pricing page.

Certainly. You have the option to modify your renewal choices from your account or contact support for help. Find further details in our Terms.

Our Response Times

  • Urgent support: within 1-2 hours
  • Email help: 2-8 hours
  • Technical challenges: Swiftly
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